Our History

Formerly Millstream Management Services, Churchill Estates Management is a British company, independently owned by the McCarthy family and part of the Churchill Group alongside sister companies Churchill Retirement Living, Churchill Sales & Lettings and Careline Support Limited. Family values are embedded throughout the business, meaning passion, pride and quality underpins everything we do.

Churchill Estates Management is a leading provider of retirement housing management services in the UK, providing services to over 10,000 retirees, national developers, Right-to-Manage directors and investors. Established in 2006, we have built an award-winning track record and reputation for outstanding customer care.

A first class service

We manage a growing portfolio of retirement housing for both landlords and groups of Residents aged over 60. In many cases, landlords and Owners have actively chosen Churchill Estates as their preferred management company, having exercised their Right to Manage.

We provide a tailored service, which differs across our developments, as we understand that one size does not fit all. We pride ourselves on delivering value-for-money, high quality services and constantly monitoring standards across all aspects of our activity. Whether potential Residents are thinking of buying a Churchill Retirement Living apartment or are considering appointing us as their management company, our first priority is to give them expert, impartial advice.

We work in close partnership with our Residents and clients, listening carefully to feedback and acting on it promptly.

Our award-winning track record, reputation for outstanding customer care and corporate financial security means we are the ideal choice for carefree and independent retirement living.

Churchill Estates Management now manages over 200 retirement developments across the UK. The company manages with integrity and trust and we are proud to say we provide a quality service with a strong, established and trusted relationship with our Customers that is supported by our experience and knowledge.


Please fill out this form to seek Permission for alterations to your property. Once submitted, the form will be reviewed by the Property Services team and you will be contacted with the outcome.

Note that a Permissions fee will be payable prior to CEM giving approval to your Permissions request. You will receive an invoice with the relevant fee as part of this process, to the email address you include on the form.

Any alterations carried out without CEM’s Permission may be in breach of your lease agreement, and may incur an additional fee and/or prompt CEM to request that the work is reinstated to its original condition.