Our Executive Team

Our Executive Team share a wealth of experience, which is a great asset to the Company. Find out more about the key people below.

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Hugh Lambourne

Managing Director

Hugh leads Churchill Estates Management’s strategic direction, overseeing the development of our range of property management and retirement living services. This includes our new Careline Support business, which launched in 2020 to provide a direct 24/7 emergency call service to developments across the country.


With over 30 years’ experience in the sector, most recently as Operations Director for a national housing association, Hugh has a wealth of expertise in property construction, maintenance and management, and in delivering a first class service to Customers.

Tammie Dunford

Operations Director

Tammie is responsible for all day-to-day Customer and development facing activity for Churchill Estates, and heading up the team of Regional, Area and Lodge Managers looking after our 200+ developments around the country. Having spent six years at Churchill Estates’ sister company Churchill Retirement Living, most recently as Head of Customer Services, Tammie is in the perfect position to ensure that Churchill Estates continues to put our Customers at the heart of everything we do.

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Emma McCarthy

Commercial Director

Emma joined Churchill Estates Management in 2019. Emma’s previous experience in securing sponsorship contracts for large campaign events built an excellent foundation for her current role, which predominantly involves identifying and securing property management opportunities for Churchill Estates and also seeking new income streams for the company.

Charlotte Stark

Head of Finance

Charlotte has over 10 years’ experience working in finance roles held within banking, utilities, retail, leisure and property management. She oversees all Finance activity at Churchill Estates’ Head Office including Service Charge Billing, Payments, Supplier Invoices, Service Charge Budgets, Lodge year end accounts and Corporate Finance.

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Richard Townley

Head of Property Services

Richard is an experienced Property and Asset Manager with 16 years’ experience within the social housing sector, specialising in strategic and operational asset management, property investment and contract management duties.

Lisa Shiers

Regional Manager

Lisa is an experienced Manager and Housing Professional with over 30 years experience of Housing, Leasehold, General Purpose and Retirement Living. She also combines experience within the Hospitality and Travel industries to ensure excellent customer experience. Lisa has work for Millstream Management Services since 2016 and is committed to providing first class Management Services and enhancing the lifestyle of our owners.

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Jackie Ashenden

Regional Manager

Jackie is a professionally qualified Housing practitioner whose career and experience within the Retirement Housing Property Management sector spans 35 years. Having obtained an MA in Housing Management at the University of Westminster, Jackie continued her studies to become an Associate Member of the Institute of Residential Property Managers and a Member of the institute of Leadership and Management. Jackie has been working at a senior and strategic management level for 13 years and has been instrumental in designing and delivering leasehold training to staff and owners, reviewing and introducing policies and procedures and leading on major organisational change ensuring compliance with changing legislation and accreditation to professional bodies.

Alex Deller

Regional Manager

Alex is an experienced Retirement Housing Professional having gained a wealth of experience since graduating from Birmingham University. His experience spans across Leasehold, Service Charge and Major Works Management. Alex has achieved much success in his career to date, including the delivery of over 100 Section 20 works, and he also sits on the Board of Directors for the Cornwall Rural Housing Association.

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