Our Executive Team

Our Executive Team share a wealth of experience, which is a great asset to the Company. Find out more about the key people below.


Emma McCarthy

Managing Director

Emma joined Churchill Estates Management in 2019. Emma’s previous experience in securing sponsorship contracts for large campaign events built an excellent foundation for her current role, which predominantly involves identifying and securing property management opportunities for Churchill Estates and also seeking new income streams for the company.

Tammie Dunford

Operations Director

Tammie is responsible for all day-to-day Customer and development facing activity for Churchill Estates, and heading up the team of Regional, Area and Lodge Managers looking after our 200+ developments around the country. Having spent six years at Churchill Estates’ sister company Churchill Retirement Living, most recently as Head of Customer Services, Tammie is in the perfect position to ensure that Churchill Estates continues to put our Customers at the heart of everything we do.


Richard Hamer

Head of Property Services

Richard has 26 years of experience in the construction industry. He has a wealth of knowledge in building, maintenance and contract management having spent the last 9 years as Asset and Operations Manager in the social housing sector. 

Richard Hamer
Lauren Buckler, Property Services Director

Lauren Buckler

Property Services Director

Lauren joined the company in 2023 and leads on all aspects of Property Services for Churchill Estates, including asset management, property-related improvement projects, and health & safety. She heads up a team of experienced property operations professionals based throughout the country, and drives a customer-centric approach that seeks to continually improve quality, value for money, and efficiency. Lauren has a wealth of experience in the retirement living sector and has worked for a number of major national housebuilders.


James Knight

Head of Commercial 

James joined the company in January 2020 and leads on all Commercial activity, including new business and contract agreements. He also heads up our in-house Careline Support service and played a key role in its inception. Much of his career has been spent working within the retirement sector and finding ways to support older persons to live independently.

James Knight
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Jackie Ashenden

Regional Manager

Jackie is a professionally qualified Housing practitioner whose career and experience within the Retirement Housing Property Management sector spans 35 years. Having obtained an MA in Housing Management at the University of Westminster, Jackie continued her studies to become an Associate Member of the Institute of Residential Property Managers and a Member of the institute of Leadership and Management. Jackie has been working at a senior and strategic management level for 13 years and has been instrumental in designing and delivering leasehold training to staff and owners, reviewing and introducing policies and procedures and leading on major organisational change ensuring compliance with changing legislation and accreditation to professional bodies.

Lisa Shiers

Regional Manager

Lisa is an experienced Manager and Housing Professional with over 30 years experience of Housing, Leasehold, General Purpose and Retirement Living. She also combines experience within the Hospitality and Travel industries to ensure excellent customer experience. Lisa has worked for Churchill Estates since 2016 and is committed to providing first class Management Services and enhancing the lifestyle of our owners.

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Daniel Binik

Regional Manager

Daniel is an associate member of the Institute of Residential Property Management. He possesses many certifications in management, including house management, has a Master’s degree in Political and Social Science, and has 12 years of experience working in various levels in property management in the retirement sector.


Please fill out this form to seek Permission for alterations to your property. Once submitted, the form will be reviewed by the Property Services team and you will be contacted with the outcome.

Note that a Permissions fee will be payable prior to CEM giving approval to your Permissions request. You will receive an invoice with the relevant fee as part of this process, to the email address you include on the form.

Any alterations carried out without CEM’s Permission may be in breach of your lease agreement, and may incur an additional fee and/or prompt CEM to request that the work is reinstated to its original condition.